Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Remotely-conducted server configuration for Thermo Scientific Smart-Vue Pro remote monitoring system
Server configuration performed remotely for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately.
Unity Lab Services™ Remotely-conducted orientation for Thermo Scientific Smart-Vue Pro remote monitoring system
Orientation for Smart-Vue Pro hardware and software functions provided by remote session for up to 3 hours with classroom of up to 15 participants. Installation sold separately.
Unity Lab Services™ Start-up Service (Single Module Water Purification)
New equipment start-up service for single module water purification systems (i.e. Genpure, Micropure); Requires final assembly and site preparation ahead of this service
Thermo Scientific™ GMP Startup, Verification wrt EN12469 Std, IQOQ + Preventive Maintenance for Biosafety Cabinet (New Product)
This GMP service plan supports a Biosafety Cabinet during the new product stage. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Start-up Service (Dual CO2 Incubators)
New equipment start-up service for dual unit CO2 incubator (covers both units); Equipment is required to be final assembled and stacked in place prior to this service; Includes a check following stabilized operation
MilliporeSigma™ Installation Services
Ensure your products are installed correctly and by the professionals who know how with a Millipore Installation Service package.
Thermo Scientific™ GMP Startup, Calibration, IQOQ + PT (1 Temp Map if Applied) and Preventive Maintenance for Shaker (New Product)
This GMP service plan supports a shaker during the new product stage. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Start-up Service (LN2 Cryo, Sample Presevation Freezers)
New equipment start-up service for LN2 Cryo and sample preservation freezers - Cryoextra, CryoPlus, Cryomed; Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ Ultra Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ Ultra Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Shaker (New Product)
This GLP service plan supports a shaker during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific CO2 Incubators and Environmental Chambers
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Water Purification System (New Product)
This GLP service plan supports water purification device during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal performance, regulatory compliance, minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Cold Storage Unit (In Warranty)
This GLP service plan supports a Cold Storage equipment in-warranty period. Customers benefit from services, priority CM support (NBD in select locations) all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Water Purification System (In Warranty)
This GLP service plan supports water purification device during the in-warranty period. Customers benefit from services, priority CM support (NBD in select locations) all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.